Title: Marketing and Communications Coordinator

Location: 200 - 5709 2nd Street SE, Calgary

About Us

Qualico Communities has been developing award winning neighborhoods and communities for over 60 years and we understand that integrity, quality, partnerships and giving back is important. A leader in real estate development, we put strong vision, planning and resources behind every project. We have designed, facilitated, and built the highest-quality communities across Western Canada and in Austin and Dallas-Fort Worth, Texas working with local governments, builder contractors and residents. To learn more, click here.

At Qualico Communities, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Marketing and Customer Care Manager, as the Marketing and Communications Coordinator you will support various marketing and communications functions, including lead tracking and reporting, promotional signage and community events. You also ensure delivery of excellent online chat services to attract prospective home buyers.

Your day-to-day responsibilities will include:

• Organizing and managing marketing assets, including photo libraries, logos, templates etc.

• Providing online live chat services and supporting concierge functions as required.

• Supporting coordination and execution of showhome and/or special events to promote specific developments and new project launches.

• Monitoring, auditing and updating B2B and/or B2C web environments for content accuracy, functionality and impacts.

• Coordinating prospect blogs and emails. Establishing, updating and reporting on activity of social media sites, including content management. Staying current on social networking, developing and implementing new ways to enhance applications of technologies.

• Writing, mapping and monitoring communications targeting external audiences.

• Developing and maintaining a general communications program in alignment with community’s needs to keep residents informed.

As our ideal candidate, you are…

• A strong communicator; you clearly express your thoughts in conversation and in written communication.

• An active listener; you seek to understand and listen to others in a non-judgmental way.

• Mindful; you respect diversity and deal with sensitive situations in high standards of integrity.

• Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.

• A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

• Bachelor’s Degree in Marketing, Communications, or equivalent.

• Minimum 3 years of marketing and/or communications related experience.

• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.

• Valid driver’s licence and access to a reliable vehicle.

• Satisfactory verification of criminal record check.

• Proficient in Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint) and online chat applications (Jivochat or similar).

Preferred Qualifications

• Experience using customer relationship management systems (HubSpot, Lasso, Salesforce or similar), Adobe Creative Suite (Illustrator, InDesign, Photoshop), Social Media channels (Twitter, Instagram, and Facebook) and content management systems is considered an asset.

What We Value

• Creating trusting and successful working relationships.

• Setting clear, measurable and achievable goals.

• Cooperating with team members in an open, positive and respectful manner.

• Taking responsibility for the outcomes of decisions and actions.

• Consistently meeting customer expectations.

• Staying current on technical job skills.

Work Conditions

You primarily work in an office setting during regular business hours. Travel to sites and work outside of regular business hours may be required. Overtime may occasionally be required.

Qualico is committed to the health, safety and wellness of its employees and the community. By continuing our commitment to maintaining a safe and healthy workplace, Qualico has implemented a COVID-19 Vaccination Policy that requires all employees in Canada to be fully vaccinated. Proof of vaccination, in the form of a provincially recognized document, must be submitted as a condition of employment. Our policy allows for accommodation in cases of valid medical or religious exemptions. Information related to proof of vaccination or exemption will be kept confidential.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.