Precision Medicine Patient Navigator
Location: Remote
Function: Clinical
About the Role
As a Precision Medicine Navigator, you will be the patient’s advocate and play a crucial
role in coordinating and supporting patients identified for precision medicine programs.
Your responsibilities will include outreach, patient intake, guiding them through the
precision medicine process, and ensuring the seamless delivery of personalized
healthcare solutions.
Key Responsibilities
Conduct comprehensive assessments of patients to confirm their eligibility and
potential benefits from precision medicine programs.
Collaborate with scientists and clinicians to deliver treatment strategy reports to
patients and physicians.
Provide patients and their families with information about precision medicine,
including the benefits, risks, and expectations.
Act as the central point of contact for patients, coordinating appointments, tests,
consultations, and treatment plans.
Assist patients in obtaining and understanding the implications of diagnostic
testing and provide emotional support and guidance.
Facilitate enrollment in relevant clinical trials and research studies for eligible
patients.
Maintain accurate and confidential patient records, including genetic and clinical
data, and ensure compliance with privacy regulations.
Continuously monitor patient progress, track outcomes, and provide ongoing
support and care management.
Connect patients to resources, support groups, and community organizations to
enhance their care and quality of life.
Serve as a liaison between patients, healthcare providers, and other care team
members to ensure clear and effective communication.
Advocate for patients' needs, preferences, and concerns to ensure their voice is
heard in the healthcare decision-making process.
Ensure that precision medicine services meet the highest quality standards and
adhere to industry regulations.
Qualifications
Certification as a Care Manager, Social Worker, Genetic or Molecular Counselor, or
equivalent is highly desirable.
Proven experience in patient care, case management, or care coordination in a
clinical or healthcare setting.
Knowledge of precision medicine concepts, genetic testing, and clinical trial
processes is preferred.
Strong interpersonal and communication skills to effectively interact with patients,
healthcare providers, and interdisciplinary teams.
Compassion and empathy for patients and their families.
Organizational skills and attention to detail for coordinating complex care plans and
administrative tasks.
Understanding of healthcare data privacy and security regulations.
Ability to work in a fast-paced and evolving healthcare technology environment.
Success Metrics
Patient satisfaction score ≥ 90% on post-engagement surveys, reflecting trust,
understanding, and emotional support.
≤ 5% of patient drop-offs after intake, demonstrating effective engagement and
retention.
Navigator caseload maintained within optimal range (≈50 active patients) to ensure
personalized care and responsiveness.
≥ 90% of patient cases documented with full, compliant notes in Medzown’s
platform (no missing data fields).
100% adherence to Medzown’s documentation, data integrity, and consent
procedures.
Active contribution to process improvements, such as suggesting workflow
enhancements or identifying gaps in patient communication.
About Medzown
Medzown is transforming the way patients with cancer and other complex or rare
diseases access life-changing treatments. Our mission-driven platform combines deep
clinical expertise, advanced technology, and data science to deliver personalized
treatment strategies—including clinical trials—to help patients find the right treatment at
the right time.
We don’t just guide patients—we advocate for them every step of the way. Join us in
shaping the future of precision medicine and making a real difference in people’s lives.
Medzown is an Equal Opportunity Employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees. We do not discriminate based on
race, color, religion, sex (including pregnancy, gender identity, and sexual orientation),
national origin, age, disability, genetic information, marital status, amnesty, or status as a
covered veteran under applicable federal, state, and local laws. All qualified applicants
will be considered for employment without regard to these or any other characteristics
protected by law.