Part-Time Customer Service / Administrative Assistant

Hire With Ease - Denver, CO

Buehler Insurance Agency, located in Lakewood, is looking for an ambitious part-time team member to join our small team. The key responsibilities of this position will include providing customer service, supporting sales, as well as general administration duties.  Additionally, in order to provide customer support, after a few months this position requires the interest to study for and take the exam to become licensed.  We will pay for the class to help you prepare!

Our ideal candidate is someone who is willing to learn, a good problem-solver, a clear and concise communicator and enjoys working in a fast-paced environment. Most importantly, we need someone who will solve customers’ problems with a smile on their face.

Duties include:

  • Administrative support for the office, including paying bills, scanning, filing, organizing
  • Answer a high volume of incoming calls
  • Handle customer service needs and requests by phone or electronically
  • Create and maintain rapport with customers
  • Serve as a point of contact between agent(s) and customers
  • Keep record of customer interactions
  • Sales support
  • Set up reviews, appointments
  • Call customers regarding lapses and bills
  • Drive to homes and photograph exterior if required to issue policy (mostly in Denver Metro area, but occasionally beyond. This is done during normal working hours and mileage is reimbursed)
  • Handle tenant and repair calls
  • Additional admin duties for owner's other businesses, as needed

Qualities of the ideal candidate:

  • Outstanding customer service and communication skills
  • Ability to be a problem solver on complex customer questions and issues 
  • Excellent multi-tasking and time management skills; you are focused, deadline driven with a sense of urgency
  • Exceptional attention to detail
  • Friendly and personable demeanor
  • Flexible, can-do attitude
  • Coachable team player who takes the initiative to start and follow through to completion on tasks
  • Willing to work hard and put in the time to be successful
  • Drivers license and reliable transportation
  • Computer-savvy, with experience with Word and Excel
  • Interested in a career in insurance, with a willingness to study for and pass the exam to be licensed after a few months of employment

Hours, Pay and Benefits:

  • 24 hours per week (the ability for 32 hours per week can be discussed for the right candidate
  • Tuesday - Thursday, 8:30am - 5pm
  • $16 - $18/hour, DOE with an opportunity for an increase after you pass the exam and training beyond has been completed
  • We offer paid holidays and PTO
  • Owner will pay for class to obtain your license

To apply, please submit your resume and application below.

Posted On: Thursday, April 1, 2021
Compensation: $16-18/hour DOE

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