Administrative / Operations Coordinator - Grace Dog Training - $18-20/hr+ DOE

Hire With Ease - Lakewood, CO

Grace Dog Training and Behavior (gracedog.com), is looking for the most incredible, how-did-we-ever-live-without-them Client Service and Operations Coordinator. This job is the backbone of the business, supporting Ana Melara (Certified Professional Dog Trainer and professional speaker) and her team. This unique role is a combination of different functions, such as a Business Manager, Operations Manager, Event Planner, Client Service Manager, Executive Assistant, Sales Coordinator, and more. It’s a very diverse role with lots of opportunity to take ownership of systems and processes that keep the business thriving.

The ideal candidate will be a proactive client service expert with outstanding communication skills and an eye for details.

Key Responsibilities:

Client Service

  • Managing incoming/upcoming client communication and preparation
    • Boarding
    • Board & Train
    • Private Training
  • Managing client paperwork
  • Confirming clients
  • Taking payments & tracking

Managing leads

  • Scheduling calls
  • Following up with leads
  • Sending emails
  • Making calls

Event management

  • Creating the event on the internet
  • Emailing list about event
  • Ensuring all materials and content is ready
  • Booking locations/coordinating the event with local businesses

Social media posting and management

Traits of our ideal candidate:

  • Polished communication skills
  • Intuitive and adaptable, able to anticipate needs of clients and team
  • Energetically flying high, open to giving and receiving praise
  • Creative problem solver
  • Good attitude, happy to show up and be a contribution
  • Excellent customer service skills
  • Tech-savvy and skillful with office productivity tools
  • Exquisite project management skills
  • Shares company values and cares about the vision
  • Willing to expand and create beyond, think out of the box
  • Comfortable around dogs but no dog responsibilities

Other Details

  • Will quickly ramp up to a full-time position
  • Part of the work must be done from our Lakewood office, but part can be done from home
  • Some schedule flexibility available, but need a clear schedule/expectations of availability

To Apply: Please fill out the application and submit your resume. We appreciate your excitement, but please do not contact our office directly, only applicants through this portal will be considered.



Posted On: Thursday, August 29, 2019
Compensation: $18-$20/hr



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