HK Recruiting

Federal Key Account Manager

HK Recruiting - Bethesda, MD





Account management and sales of scientific laboratory supplies, equipment and reagents

to government establishments, primarily NIH main campus Bethesda and all off site NIH

locations, by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES: including the following. Other duties may be assigned.

  • Communicate with customers by phone, e-mail, and face-to-face to solicit orders.

  • Meet established company/territory sales and GP dollar goals

  • Compile lists of prospective customers for use as sales leads, based on

  • information from the company, trade shows, Internet Web sites, manufacturing representatives, and other source

  • Manage, review, and completion of RFP / RFQ bid opportunities

  • Study data describing new products to develop sales approach

  • Compile and analyze data on supplies, equipment, and reagents based on past purchases to manage and update customer catalog

  • Advise customers of products for given need, based on technical knowledge of product

  • Train Purchasers / end users on how to use, find, and purchase our items on the web or purchasing portals.

  • Estimate date of delivery to customer, based on knowledge of production and delivery schedules

  • Investigate and resolve customer problems with deliveries

  • Daily use of Salesforce for data entry of customer and sales data (opportunities, quotes, contacts)

  • Provide weekly reports on territory status, opportunities, and top accounts

  • Write business plans and update as needed

  • Communicate regularly and work with manufacturing representatives and internal joint sales force teams (CE, Peak, MDx)

  • Travel to Government NIH facilities to support government business and trade shows

  • Research – spend time online and understand government funding, new projects and focuses, trends, etc.

  • Manage pricing and catalog offering to NIH & INTRAMALLS

  • Prepares reports of business transactions and keeps expense accounts.

  • Performs quarterly presentation on territory results and activities.

  • Analyze governmental spending and equipment life cycle logs.

  • Work with marketing and government-specific programs – email blasts, etc.


To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (BA or BS) from a four-year college or university

  • 1-2 years of sales experience

  • Preferred experience in dealing with the Government

  • Proficient use of computer, business software, word processor and other common

  • office equipment

  • Good phone selling skills

  • Must be able to perform work accurately and efficiently

  • Ability to read, analyze, and interpret general business periodicals, professional

  • journals, technical procedures, or government regulations

  • Ability to write reports, business correspondence, and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of

  • managers, clients, customers, and general public

  • Ability to work with mathematical concepts such as probability and statistical

  • inference. Ability to apply concepts such as fractions, percentages, commissions,

  • ratios, discounts, gross profit, and proportions to practical situations.

  • Good human relation skills


  • This job has no supervisory responsibilities.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee will also be required to drive a car to meet with clients.


  • Must be able to manage multiple projects and tasks

  • Must pay close attention to detail

  • This position has a predictable work schedule

  • This position has frequent deadlines

  • This position has a high level of decision-making ability

  • This position works closely with others

  • There is a lot of record-keeping and routine paperwork


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position has no exposure to environmental conditions such as chemicals or extreme weather conditions.

Posted On: Wednesday, September 1, 2021

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