Billing Associate
Hoxton Circle
- New York, NY, United States
Our client is looking for a contract Billing Associate now thru December.
The ideal candidate will have previous high volume billing experience in a cloud-based billing system..
- Manage and resolve member billing inquiries and answer any incoming calls
- Respond timely to internal billing requests from our Sales and Member Success teams
- Review and update account and invoicing data in our billing system
- Investigate invoicing and payment discrepancies
- Record payments to member accounts and lead outstanding payment collection efforts
- Coordinate and prepare documents in conjunction with our vendor registration process
- Challenge the “status quo” by proposing process improvements to streamline billing operations
- Collaborate with the B2B team to review enterprise contracts to ensure accurate & timely invoicing
- Support with any system initiatives that impact billing operations
- Collaborate with external teams to ensure smooth billing processes for newly acquired processes
- Experience with Salesforce is a plus
Compensation: $30-35/hr