Sales Lead – Orange County

Hiring for Brea, Irvine, Orange, Newport Beach, Huntington Beach, Mission Viejo Locations

Custom Comfort Mattress locally manufactures and sells handcrafted, high-quality mattresses made with natural materials and traditional, lasting craftsmanship. We create genuine, welcoming, customer-focused experiences with the mission of helping our customers get their best sleep each night.

Custom Comfort Mattress was founded 30 years ago and continues to run as a privately held family-owned business. The company’s manufacturing facility is located in Orange County, CA. We operate eight retail showrooms: six in Orange County and two in Los Angeles County.

The ideal Sales Lead will be able to demonstrate the following:

• The ability to listen, engage and connect with people
• Provide superior customer service and a quality showroom experience
• Consistently operate with a drive for meeting & exceeding customer’s expectations
• Effectively suggest the best products based on the customer’s interests
• Ability to resolve and manage customer concerns
• Represent the brand well by demonstrating and modeling exceptional customer service standards
• Effectively educate the customer on the brand’s unique features & benefits
• Understand the importance of conversation and consistently closing the sale
• Assist the management team in ensuring the store is properly merchandised

Qualifications:

• Minimum of two (2) years of retail sales experience required
• Bilingual proficiency in Mandarin beneficial, but not required 
• Availability to work onsite 10am-6pm, 5 days per week including weekends with 2 weekdays off per week. 
• Superior communication skills. Must possess the ability to respond to common inquiries, complaints, and/or requests from internal and external sources
• Broad base of knowledge in sales and customer service in a retail setting
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with others

Key Perks:

• Monthly sales incentive bonus
• Employee discounts
• 401(k) with employer match
• 5-day work week
• Medical/dental/vision benefits
• Sign-on Bonus (paid after 90 days)

Compensation:

• Hourly rate from $24-42/hour.  Base pay typically starts at $24/hr depending on past experience. 
• After 90 days, you are required to meet minimum monthly revenue goals, with 5% commission on all revenue exceeding monthly goals.
• Hourly base pay increases as you exceed quarterly revenue goals.
• Average Sales Lead total compensation across Southern California is $70,000 - $100,000.
  

Posted On: Tuesday, January 21, 2025
Compensation: Hourly+Commission=$50K+