Order Management Specialist – Orange County/Anaheim area

 

About Us

We are a modern brand dedicated to making innovative and sustainable products. Our HQ is located in Orange County and is designed with your comfort and well-being in mind. We offer ergonomic workstations with adjustable settings, a variety of spaces for collaboration and relaxation, and amenities to keep you energized and focused throughout the day.

 

Hours:

Monday – Friday 9:00 am – 5:30 pm

40 hours per week, Non-Exempt, In-Office (no remote or hybrid options)

Salary: $55,000+

 

Benefits:

• 100% premiums covered for HMO Health, vision, and dental insurance
• 401K with a match
• Competitive pay and PTO

 

Job Description:

We are seeking a motivated and detail-oriented Order Management Specialist to join our dynamic, fast-growing e-commerce brand. In this role, you will be responsible for managing and processing orders across various e-commerce platforms and sales channels. You will play a crucial part in driving operational efficiency by applying Lean thinking and data-driven approaches. This position offers the opportunity to contribute to continuous improvement initiatives, enhancing your problem-solving skills and supporting your professional growth within a collaborative environment.

 

Responsibilities:

Order Processing:

• Accurately review and fulfill orders across multiple e-commerce platforms and sales channels including Amazon, E-commerce, Shopify, and Wholesale.

  Logistics Management:

• Coordinate outbound schedules and manage logistics activities to effectively meet customer needs and requirements.

  Coordination:

• Create order waves, coordinate with the warehouse team, and provide clear shipping instructions to ensure timely pickups and deliveries.

  Data Management:

• Maintain and update order data in relevant systems and e-commerce platforms, such as NetSuite, to ensure accuracy and compliance with all trading partner policies to minimize errors and avoid chargebacks.

  Operational Efficiency:

• Apply Lean principles to perform regular analyses and identify areas for improvement in operational processes; generate, maintain, communicate, and publish metrics to support decision-making.

  Cross-Functional Collaboration:

• Work closely with various departments on analytics-based projects aimed at improving business efficiency.

 

Qualifications:

• Bachelor’s degree in Business, Supply Chain Management or equivalent.
• Minimum of 1-year relevant experience in Business Support, Operations, or Supply Chain Management.
• Work experience with Amazon marketplace, Vendor, or Seller Central.
• Proficient in MS Office including Excel (VLOOKUP, Pivots, etc.).
• Working Knowledge of ERP systems (NetSuite experience preferred).
• Eagerness to learn and adapt in a fast-paced, dynamic work environment.
• A self-motivated, driven problem solver.

• Strong analytical, time management, and organizational skills.
• Excellent written and verbal communication skills.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Posted On: Friday, May 16, 2025
Compensation: $55+