Kinder’s is seeking an experienced DEDUCTION SPECIALIST who is passionate about being part of a team of hard-working people focused on bringing the future of flavor to consumers everywhere.

We are a fast-growing company working hard to bring amazing flavor solutions that are as exciting and delicious as they are simple to use to our consumers whether they are experienced cooks or first-timers in the kitchen. We are obsessed with quality and are 100% committed to being the most innovative company in any market we serve. Our mission is to bring awesome flavor to consumers whenever and wherever they are looking for it and whatever for they are looking for it in (seasonings, sauces, gravy, marinades, or anything else we can come up with). We have experienced tremendous growth over the last 5 years, but we think we are just getting started. We love our consumers and are fired up to be part of their flavor journey. And we need more great folks to help us continue to raise the bar for what they think is even possible in their own kitchens.

Today, we have over 100 products sold nationwide at retailers including Costco, Walmart, Sam’s Club, Whole Foods, Sprouts, Kroger, Safeway and many more. While we have been around for over 75 years, we have experienced explosive growth in the last 5 years and are now a top 5 brand in the U.S. in multiple flavor categories including seasoning blends, BBQ sauce, and wing sauce. To keep our momentum rolling, we need more passionate flavor advocates and builders to come and join our team and help us reach every kitchen across the U.S. and maybe even the world.

How you'll have an impact at Kinder’s:

As a Deduction Specialist at Kinder's, you will be responsible with managing large volumes of incoming Customer deductions. You’ll investigate, analyze and resolve deductions for an assigned group of Customers. The deduction balance is an integral piece of the Company Trade expense accrual, so accuracy and timeliness are critical.

Key Responsibilities:

• Provide support to the cash and deduction processes. The DS has broad scope and will support multiple customer portfolios, to include a high number of customer accounts.
• Promotional deduction management and resolution to ensure deduction aging remains within company guidelines (i.e. < 60 days).
• Maintain trend reporting in support of meeting target metrics and current uncleared deduction balance, identify issues and take appropriate actions to include engaging stakeholders to assist in resolving issues.
• Effectively craft customer and sales communications to communicate results and address issues.
• Support the clearing of non-promo deductions while assisting in identifying trends to help address issues causing the deductions.
• Navigate customer portals to retrieve/request appropriate deduction backup.
• Collaborates cross-functionally to streamline deduction clearing process.
• Other duties as needed.

Required Qualifications:

• Comprehensive knowledge of customer payment and deduction practices including company cash and deduction policies, to support accurate decision making across all customer portfolios.
• 2+ years of experience in accounts receivable or collections (or equivalent education).
• Excellent communication skills, both verbally and in writing.
• Proficient with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
• Demonstrated analytical and problem-solving skills.
• Strong planning, organizational skills and attention to detail are a must, as well as devotion to seeing tasks through to completion.
• Motivated self-starter that requires little direction or oversight with a proven ability of problem solving, managing multiple priorities simultaneously and time management.
• Team player that works well cross functionally and seeks to collaborate across the organization.
• A commitment and passion for being an active participant of our fast-paced, growing company with the ability to adapt and reprioritize quickly.
• Strong interpersonal skills.

Preferred Qualifications: 

• BS/BA degree (or equivalent work experience).
• Proficiency in Trade Promotion Management Systems, preferably Exceedra.
• Experience in Consumer-Packaged Goods Industry.

Things About the Way We Work: 

• No two days here are the same.
• We try to be good team members and good communicators, but we don’t live by hierarchy and structure – everyone is a difference maker here.
• We make a lot of decisions in the face of incomplete information – our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow.
• We believe our job is to take smart risk, not to eliminate risk.
• We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
• We aren’t trying to be average – we want to do exceptional things and we are willing to work hard to achieve them.

Location & Travel:

The position will be based out of our office in Walnut Creek. Periodic travel may be required.

Posted On: Tuesday, August 13, 2024
Compensation: $75,000-$95,000+bonus+equity