Customer Service Receptionist

Are you looking for a first-shift receptionist/customer service position in a small company with big goals? Do you enjoy working with customers and being the solution? Are you ready to join a company with a great culture and friendly atmosphere? If so, Bardes Plastics in Milwaukee, WI has an exciting opportunity for you. This is the type of position where you will never be bored and will know you are making a difference.

Key Responsibilities/Duties:

Under the direction of the President, you will perform a broad range of office support duties that include customer service, secretarial, receptionist, clerical, order processing and billing responsibilities. Some of the specific duties include:

• Answering incoming phone calls in a friendly professional manner routing calls to appropriate extension and announcing such call by voice announcement or general plant wide voice page.
• Responding to phone inquiries about our products and services, and routing calls to appropriate sales representatives.
• Processing purchase orders received by phone, fax and email.
• Preparing customer’s statements, bills, invoices, and process order acknowledgments and route orders for production and shipping.
• Maintaining the office lobby in an orderly manner greeting and registering visitors and announcing visitors to appropriate personnel.
• Accept and sign for registered and special delivery mail and forward to appropriate personnel.
• Perform a broad range of typing and data entry tasks using word processing, spreadsheet and order processing software programs.
• Operating general office equipment such as a computer, copier, typewriter, calculator, fax machine, postage meter, etc.
• Filing job folders and invoice copies and preparing customer’s invoice for mailing.
  

Mandated Qualification Requirements:

• High school diploma (or equivalent) and three to six months customer service and/or office administration experience.
• Ability to organize and prioritize daily work activities and complete work assignments with minimal supervision.
• Ability to speak in a friendly, professional business manner when placing or receiving phone calls and when greeting and registering visitors.
• Ability to perform a broad range of secretarial duties that include taking and placing phone calls, filing, and general typing work.
• General computer skills and familiarity with word processing and data processing software.
• Ability to execute order processing and generate billing invoices by navigating the company’s order processing software program.
• Ability to calculate figures and amounts using basic math concepts.
  

Hours of work:

• Monday-Friday 8:00 am – 4:30 pm

If you are enthusiastic, dedicated, and ready to contribute to the success of our company, we are ready for you to join our team. Apply for this receptionist position TODAY!

Note: Pay is $18.00 – $21.00 / hour. EOE

Posted On: Friday, February 7, 2025
Compensation: $16-$20 hourly