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Partnership Account Manager
Create a systematic, process-driven approach to partner outreach and relationship management.
Champion and manage new projects to create stronger partnerships
Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partner's voice internally.
Negotiate and finalize partnerships in accordance with company guidelines and policies
Be an Advocate for a partner when issues arise and answer questions quickly
Analyze and report on partner initiatives, forecast for strategic changes, and report on key metrics
Collaborate with sales, product, customer success, marketing to ensure continuity and facilitate partner success during the entire engagement lifecycle
Contribute to defining and refining the initiatives, methodologies, assets, and programs within the partnership ecosystem
3-5+ years of experience in a commercial role (Sales, Customer Success, Account Management, Partnerships)
Experiencing building trust and developing relationships in remote environments
History of optimizing processes, methodologies, programs, or frameworks that improve team performance
Ability to maintain a positive attitude, especially in escalated circumstances
Proven self-starter and able to come up to speed on complex concepts with minimum assistance
Excellent communication skills
Strong enthusiasm and drive.
Experience managing cross-functional internal stakeholders and building senior-level partner relationships
Nice to haves:
Experience with Crossbeam
Experience with Partnerstack/PM tool
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