Business System Analyst

Infotech Sourcing - Dallas, TX

Business System Analyst

Location: Dallas, TX

Duration: 2+ Months


Salesforce is seeking an experienced QA / Business Systems Analyst to work on high priority, time-sensitive M&A integration projects within the GTM and Business Operations process areas. This individual must have deep Salesforce platform and related application experience, specifically in the Sales, Marketing, Lead-to-Cash, and Post-Sales business areas and functionality. This role will function as both a QA and BSA analyst, so must have fundamental experience in capturing business requirements, business process flows, developing test cases and scripts, executing test scripts, validating results, resolving and tracking issues.

This individual will be a core member of the BT M&A GTM Integration team that delivers configuration-only solutions to our enterprise business community. Scope includes full cycle GTM projects for new acquisitions, change requests and post-go live issue resolution and enhancements. This role will collaborate deeply across multiple business and IT teams and stakeholders.


- Document and maintain detailed business requirements
- Document and maintain test cases aligned to meet business requirements
- Document and maintain test scripts
- Conduct QA testing during build, end-to-end and prototyping phases
- Support UAT testing activities
- Support all aspects of project business requirements and testing activities
- Partner closely with BT M&A GTM Business Architect, Product Managers, Deal Leads, QA Product Lead and other Business Technology teams to execute acquisition integration projects

Experience & Skills Required:
- Prior QA/BSA experience in a similar role
- Prior experience in the GTM business area
- Salesforce Platform experience, specifically SalesCloud and ServiceCloud
- Excellent communication and collaboration skills
- Detailed oriented and thorough
- Comfortable working under tight deadlines and shifting priorities
- Highly collaborative working across multiple business and IT functions
- Thrives on going deep into details to creatively resolve problems
- ADM-201, 211 and/or 401 certification is preferred
- Functional experience in other back office business areas such as Finance and HR is a plus

Posted On: Monday, October 7, 2019

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