Service Operations Program Manager

Infotech Sourcing - Menlo Park, CA

Job Title: Service Operations Program Manager

Location: Menlo Park,CA

Duration: 12 months W2 (possible conversion)


  • Manage service process and repair quality to drive best in class results

  • Manage third-party-vendors to deliver best in class performance for reverse logistics through monitoring of key metrics

  • Drive new product readiness within the post sales network to include: materials availability, training, and repair entitlement

  • Manage finished goods inventory replenishment and transfer process


  • 5+ Years Operational Management Experience in service operation or manufacturing

  • Drawn up service level expectations and established metrics

  • Project Management experience

  • Inventory

  • Logistic

  • Product Readiness


  • Manufacturing or Repair environment background

  • Experience using Oracle software for scheduling

Posted On: Thursday, February 7, 2019

Apply to this job