Job Title: Marketing Campaign Manager
Duration: 3 months W2 contract ( possible conversion)
Location: San Francisco, CA
Who we are looking for
We're looking for an individual who's excited about customer research, the intersection of technology and business, and making a lasting impact on a rapidly growing and innovative company.
The ideal candidate will be a research professional with a strong consultative approach and background in informing brand targeting, strategy and messaging through research and insights. The individual in this role thrives in a fast-paced, highly collaborative and entrepreneurial environment. They are passionate about discovering impactful insights, delivering thoughtful recommendations and influencing business decisions to maximize value.
Roles & Responsibilities:
Partners with Sr. Director, CMI [Team Lead] and Director, CMI [Benchmark and Quantitative Lead] to design and conduct research for our corporate marketing partners, including but not limited to, Chief Creative Officer, Sr. Director Brand Strategy, Brand Manager, Events and Campaigns Team.
Ability to leverage insights and storytelling to influence senior executives and impact business decisions, represents unbiased voice of the customer
Develops deep knowledge of business, customer and competitive landscape and translates business questions into customer listening plans that included mixed method research programs
Integrates insights from a vast array of primary and secondary sources to create a holistic, 360 degree view of the customer
Demonstrate thought leadership by leveraging business knowledge to proactively identify new research opportunities and listening engagements.
Becomes a strategic partner and trusted advisor to key stakeholders
Collaborate with team members to analyze results, identify key insights, and generate clear business recommendations
Ability to travel 10-20% for research and listening events
Skills & Qualifications:
5-7+ years experience, ideally a mix of client and supplier side market research
Background in qualitative and quantitative research methods and specifically working with creative and brand marketing teams
Customer-obsessed and relentless in leveraging insights to inform the right decisions
Proven track record of influencing and inspiring cross-functional peers and senior leaders by generating and implementing new ideas
Self-motivated and capable of working in a fast-paced, startup environment while managing multiple projects simultaneously
Ability to translate data and insights into powerful, compelling stories that bring customers to life and inspire action
Natural collaborator and team player
Strong written communication, verbal communication, presentation and interpersonal skills
Experience using survey tools such as Qualtrics and Decipher
BA or BS degree required. MBA preferred
Understanding of enterprise software and CRM applications desired