Program Manager II

Infotech Sourcing - Menlo Park, CA

Job Title: Program Manager II

Duration: 6 months, possible extension or conversion

Location: Menlo Park, CA

Leadind Social Media Company

 

Duties:

  • Manage day to day needs of product testing programs, including establishing relationships with internal stakeholders, reviewing and synthesizing testing requests, tracking ongoing tests, facilitating ongoing cadence of partner scheduling and outreach, and tracking program metrics.

  • Oversee all day-to-day needs of the program including managing video creators, internal cross functional team project management, internal and external relationship management, scheduling, execution of product testing,training, program reporting and strategy, vendor management, and participant payments

  • High level relationship management of video creator talent as an extension of their designated Facebook partner manager

Working with partners:

Maintain operational processes to manage a large set of partners

Help educate and onboard partners, assisting with implementation of new tools and products

Solicit, organize, and contextualize product feedback from multiple partners and deliver to product stakeholders

Working with internal stakeholders:

Work cross functionally with a variety of teams, including product, marketing, and research teams to advocate for partner needs, as well as finance and legal teams for program operations.

Help organize and deliver feedback to internal stakeholder around product testing proposals

Work with marketing and comms teams on partner support for marketing efforts.

Skills:

Exceptionally organized, structured, a good communicator, process and detail-oriented

Extremely reliable, consistent, and hard-working

Able to prioritize when juggling multiple responsibilities on behalf of multiple stakeholders

Passionate about creating world-class service experiences that delight partners

Comfortable offering support over the phone, or video conference

Ability and experience working independently and a track record of taking initiative in uncertain, dynamic environments

Experience working at the intersection of Media and Technology a plus.

3-5 years experience

Required Skills:

PROJECT MANAGEMENT

PRODUCT TESTING

 



Posted On: Friday, May 1, 2020



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