Change Management Analyst, Enablement - Technology & Operations

Infotech Sourcing - San Francisco, CA

Job Description: Change Management Analyst, Enablement - Technology & Operations

Location: San Francisco

Duration: 4+ Months


Enablement is tasked with creating best-in-class learning experiences for the entire Distribution organization. The Enablement Technology & Operations team builds and supports tools and processes that drive learning, and is looking for a Change Management Analyst to drive implementation of its new solutions. You will collaborate with cross-functional teams at Salesforce to deliver amazing change management programs, ensuring that technology solutions roll out successfully and in a sustainable way.

In this position you will execute the strategy that makes complex change easy for our stakeholders. You will conduct impacts analysis to help develop and execute the change management strategy and plan, working with project teams and business partners who are eager to make change happen. Your change plans will guide business partners to achieve operational success and drive adoption for end users. Key to this role, is your ability to build relationships, apply critical thinking and take the initiative to drive results. As a successful Change Analyst, you will use influence and innovation to maximize adoption and ensure a positive end user experience for changes impacting people, process, and technology.


* Developing impact analyses to establish the complexity of the change
* Creating or significantly contributing to technology enablement strategy and plan, including training and communications
* Collaborating with project teams to ensure the successful execution of the end-to-end enablement technology strategy
* Proactively identifying and implementing improvements to the change management strategy & methodology
* Working closely with project teams and our business stakeholders
* Building executive presentations and identifying risks and issues relating to the change management work
* Managing technology enablement project teams comprised of both communications and training resources, ensuring a cohesive execution of end-to-end change strategy

*Required Skills*

* 2-3 years applying change management principles, methodologies and tools for implementing CRM, ERP or SFA software for large scale organization
* A highly organized, energetic, and creative change professional
* Ability to handle ambiguity and can be flexible in their approach
* Strong analytical and problem solving skills
* Excellent written and verbal communication skills with outstanding attention to detail
* An amazing communicator, who has presence and impact and can simplify messaging/incorporate storytelling
* Bachelor's Degree required

Posted On: Monday, August 12, 2019

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