Software Engineer - I

Infotech Sourcing - San Francisco, CA

Job Title: Software Engineer - Product R/D - I

Job Location: San Francisco, CA

Job Duration: 1 year

Description:

As a CCE Engineer for our products, you will drive customer investigations to resolution. This requires the ability to triage, debug, and at times, fix product issues. Your technical skills in C#, Java, Javascript will help in turning around issues in a timely manner.

Our product is a client-based windows install that will require you to connect to remote machines and run diagnostics, debug-sessions and log gathering/triaging to determine the root cause. Filing bugs with detailed steps and possible solutions to help engineers fix the problem is important.

Responsibilities:

  • Drive customer investigations/issues to resolution.

  • Debug with customers as needed, setup local test environments, configure externals systems.

  • Maintain integrated Windows build/test environments. (service packs)

  • Maintain On-Prem Exchange servers.

  • Ensure connectivity to external Microsoft and Google servers.

  • Demonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuits

  • Unparalleled troubleshooting and problem-solving skills in defect triaging.

  • Excellent written and verbal communication skills

  • 3-4 years of experience required.

  • Bachelor's Degree required. BS or MS in Computer Science strongly preferred



Posted On: Monday, May 21, 2018



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