Job Title: Software Engineer - Product R/D - I
Job Location: San Francisco, CA
Job Duration: 1 year
Our product is a client-based windows install that will require you to connect to remote machines and run diagnostics, debug-sessions and log gathering/triaging to determine the root cause. Filing bugs with detailed steps and possible solutions to help engineers fix the problem is important.
Drive customer investigations/issues to resolution.
Debug with customers as needed, setup local test environments, configure externals systems.
Maintain integrated Windows build/test environments. (service packs)
Maintain On-Prem Exchange servers.
Ensure connectivity to external Microsoft and Google servers.
Demonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuits
Unparalleled troubleshooting and problem-solving skills in defect triaging.
Excellent written and verbal communication skills
3-4 years of experience required.
Bachelor's Degree required. BS or MS in Computer Science strongly preferred