Lab Manager/Level 3 troubleshooter

Infotech Sourcing - Menlo Park, CA

Job Title: Lab Manager/Level 3 troubleshooter

Location: Menlo Park, CA

Duration: 6+ months

Department: IT Security engineering

Leading Social Media Company



  • Managing Lab configuration controller/change board leader working with all users to ensure lab stays in sync with production

  • Tester/release manager for changes in production

  • Assists with coordination and changes to production systems

  • Takes a turn with on-call rotations

  • Assists with deploying beta tests/POC troubleshooting with new technologies

  • Assists with working through the tasks assigned to IT Security Engineering

  • Assists with training CHC, HelpDesk, Mobile Karma personnel.



  • Expert experience with MS SQL Server, Windows Server 2012

  • Ability to troubleshoot basic networking issues with switches and firewalls, ACL denials

  • MS SQL DBA, Windows Server Admin, Security application development experience is a plus

  • Demonstrated process improvement and project management experience, preferably with implementation of large scale enterprise security applications looking for someone who has recent SQL Server 2012+ experience along with SCOM, SCCM, etc. and is core IT server side level 3 expert.

  • Ability to multi-task in an incredibly fast-moving environment across multiple functions and several dynamic projects

  • Skilled in problem solving , system administration in a faced paced, constantly changing environment. We move fast and priorities can shift at any time.

Posted On: Friday, February 22, 2019
Compensation: 140-155K per annum

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