Program Manager V (Technical Program Manager - Developer Platform Team)

Infotech Sourcing - Seattle, WA

Job Title: Program Manager V (Technical Program Manager - Development Platform Team)

Work Location: US - WA - Seattle

Duration: 12 Months - W2 Contract


Our Social Media Client is seeking a Program Manager for the Developer Platform team. The mission of the Developer Platform team is to build a secure, easy-to-use platform that creates value for businesses, developers, and teams at Facebook. We are seeking an individual who is passionate about developer experiences to help create a valuable and secure platform that developers use to build community and grow their business across Facebook.

As part of providing the API platform for the company, there are a number of ongoing programs where we need a strong PM to:

Take operational ownership of programs that require ongoing coordination between different teams within Developer Platform and the rest of the company.

Track incoming requests that require a response from the product team. Triage these requests, ensure they are assigned to the appropriate person and track them through completion.

Track performance against response time goals, ensuring that all requests are completed ahead of time and engaging/escalating where necessary to address any potentially stalled requests.

Provide weekly updates on each of the programs that include summary of work completed, performance against goals and any key learnings to address in upcoming iterations.

Be the point of contact for anyone in the company with questions about requests our group has made of other teams, address questions where possible or otherwise engage the appropriate people to resolve the question.

Where issues are found with program execution, propose solutions and use data to prioritize and support recommended changes.

Skills required

  • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

  • Strong ability to work independently and manage one’s time.

  • 8-10 years experience in Program Management/Project Management in a high-tech, fast-paced environment

Preferred qualifications

  • High interpersonal and communication skills. Ability to flex communications style, advanced in influencing skills to drive the best impact for the company, while growing and maintaining strong healthy work relationships

  • Ability to move fast, maintain focus on the program when under pressure, control scope and very comfortable when frequently encountered by ambiguity and uncertainty

  • Results driven, high-achiever, resourceful and proactive in chasing progress, resolving problems and effective in conflict resolution

  • Experience working with software development teams, understanding of APIs and can help translate requirements between software engineering and other cross functional disciplines.

  • Basic familiarity with SQL so capable of pulling data to use this to generate reports and track progress.

Top Must:

  • Working across very large organization, stakeholders cross functional

  • Organize and keep track of tracking tasks - completed

  • Building API and platforms, Testing API for 3rd party

  • Experience working in Compliance and Privacy

  • Background in API's, tech type industry

  • Great written and verbal communication


Posted On: Friday, March 12, 2021

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