Business Solutions Analyst

Infotech Sourcing - San Francisco, CA

Job Title: Business Solutions Analyst – Business Support / Sr. Inventory Strategy Analyst

Department: Inventory Management PdM

Duration: 2 years W2 contract, with possible conversion

Location: San Francisco, CA or New York, NY

Leading Retail Company



The Inventory Management Product Management group designs, creates, implements and supports merchandise planning, allocation and price optimization capabilities that enable the Group to manage business and maximize profitability throughout the product lifecycle. Projects are designed to create sustainable competitive advantages that generate significant financial return and enhance the customer experience.

The Sr. Inventory Strategy Analyst will work within the Product Management team to drive the business support of capabilities for new initiatives and the optimization of existing Inventory Management systems within the company. The Sr. Analyst will be the primary support for an inventory management and merchandising decision support system and business process. This person will partner cross-brand and with the Group’s teams to resolve issues with the system and identify opportunities for improvement in support of business end users.


What you get to do:

  • Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders

  • Partner with project, product management and technical teams as needed to align on approach to drive issue resolution

  • Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities

  • Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings

  • Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group setting

  • Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous service improvement Skills and Competencies:

  • Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service)

  • Demonstrated ability to work independently and manage time effectively to drive for results

  • Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through

  • Learns on the fly; able to assume larger scope and more visible or complex projects over time

  • Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts

  • Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity

  • Develop business and product knowledge – deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems

  • Build relationships and develop expertise through partnering & collaboration with business and technology experts

  • Present a calm demeanor and attentive listening to understand customer perspectives and needs and communicate to business partners using positive language skills Seek and apply feedback to improve performance; take initiative to develop self & others


Qualifications & Job Requirements:

  • 2-4 year work experience required

  • BA/BS required

  • Excellent customer service and communication skills

  • Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferred

Posted On: Saturday, December 22, 2018
Compensation: 55K to 58K per annum

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