Title:Project Manager - Operations
1. Experience in managing tools. This role will require a lot focus with day to day management of workload, so someone who's dealt utilizing multiples systems daily will be ideal.
2. Good soft skills to be able to collaborate with the engineering team. Highly collaborative role which will require daily engagement with other teams.
3. Organize/clean tracking skills
Provide day-to-day coordination and quality assurance for projects and tasks.
Develop and manage project plans and ensure on-time delivery.
Ensure there is sound communication between various groups and projects.
Identify and communicate risks and adjustments to the overall program.
Drive internal process improvements across multiple teams and functions.
Understand, document and follow the end-to-end business processes required to execute the project
Closely work & coordinate with data center teams across the globe to plan activities.
Maintain project status through dashboards, wiki pages, status reports as required.
Identify & track key metrics/measures that will be used to evaluate success and validate the business impact of the project
Manage expectations of all interested parties – define clear project goals with key deliverable and milestone dates.
Work with the various engineering teams to design and develop a scalable solution that meets the goals and objectives
Identify and communicate risks and adjustments to the overall project
Oversee deployment tasks (tactical cut over activities).
Drive problem resolution despite ambiguity or uncertainty.
Build relationships, gain consensus, remove roadblocks and focus on the solution.
Interface with engineering teams and business owners for project requirements and scope.
Identify operational pain points and opportunities to improve business practices and prioritize resources in areas that will deliver the greatest impact.
Review operational issues and determine if a technology solution is required or a process correction needs to be made.
Bachelor’s degree in MIS, computer science, or related field
5+ years work experience in Project Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space.
Data center industry knowledge and experience in Infrastructure
Proven inter-personal, and communication skills, with attention to detail.
Must have project management experience in building scalable, enterprise tooling initiatives, defining roadmaps and translating strategic initiatives into tactical, objective projects.
Proven ability to collaborate with individuals across the organization and in other geographies to accomplish necessary initiatives.
Ability to walk the line between business and technology.
Analytical, problem-solving, negotiation and organizational skills
Ability to be independent and thorough in examination and analysis, alongside results oriented
Strong organizational and time management skills.
Must be proactive with proven ability to execute on multiple initiatives simultaneously.
Strong communication and coordination skills
Ability to collaborate with different individuals across the organization and within other geographies, and "roll-up the sleeves" in order to accomplish all necessary tasks
Resourceful, action-orientated with the ability to get things done and overcome obstacles