Program Manager II

Infotech Sourcing - Menlo Park, CA

Job Title: Program Manager II

Location: Menlo Park, CA

Type: W2 Contract

Duration: 6 months with scope for extension/conversion

Request ID: 13169-1

Job Responsibilities:
· Support the Business Process Research Team by way of standard implementation/project methodology (e.g. mobilize, plan, prepare, design, build, transition, stabilization and close)
· Conduct process discovery workshops, where necessary, to support larger global operations initiative to understand current state processes, variance and drivers
· Maintain project risks, issues, actions and mitigation defined by the Program Manager as appropriate
· Own project reporting and cadence to ensure all cross-functional stakeholders are informed throughout the research lifecycle
· Draft & administer communications needed for securing and informing Process SMEs for research purposes
· Manage mobilization of process discovery research including project plan, reporting and discovery capture documentation
· Evaluate current recruiting processes and discovery output which assists a Program Manager in developing an automated and scalable global recruiting strategy
· Investigate and synthesize ways to improve existing processes and fix pain points through automation, streamlining and/or shared service model(s) in partnership with the Program Manager
· Build initial drafts of recruiting workflows and processes
· Articulate clear problem statements, root causes, risks & process implications related to current state in a workshop type setting
· Advise cross-functional partners on process challenges across the recruiting organization to help drive future process, policy & product enhancements
· Collaborate with applicable XFN partners, such as UX Research & Analytics, to overlay research outputs to ensure findings are all-inclusive

Minimum Qualifications:
· 2-4 years of project or program management and/or consulting experience with focus on Recruiting, HR and/or Operations
Experience working with stakeholders to understand workflow, current and
· Experience creating and managing project governance (project plans, documenting meeting notes, project risk/issue identification and mitigation)
· Experience supporting process improvement projects with proven record of increasing operational efficiency
· Experience working with recruiting tools and systems
· Experience inputting process change impact analyses to help drive subsequent training and communication strategies
· Experience working with cross-functional partners throughout a project or implementation lifecycle
· Experience working autonomously with proper time management and multi-tasking experience across concurrent priority projects
· Experience presenting organizational and process flow content to broader audiences

Preferred Qualifications:
· Experience working in tech-industry or start-up environments
· Analytical and problem-solving skills
· Previous experience supporting a Project Management or Ops function
· Experience working in a fast-paced environment

Posted On: Wednesday, August 18, 2021

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