Technical Program Manager II

Infotech Sourcing - Menlo Park, CA

Job Title: Technical Program Manager II

Department: Enterprise (Consumer Hardware)

Location: Menlo Park, CA

Duration: 6+ months with possible extension or conversion

Leading Social Media Company

We are looking for a TPM that will own the execution of these projects for Data Interchange:

  • 2+ years working on data models with hands-on SQL experience to draft queries and perform data analysis

  • Ability to understand business logic

  • Experience on B2B platforms/ EDI

  • Own the tactical steps involved in the supplier onboarding roadmap- working across internal stakeholders like Bizapps Engg, Accounts Payable, Infra, Indirect Supply Chain , and also with external trading partners to drive the onboarding process to go-live.

  • Provide subject matter expertise with new supplier onboarding on Data Interchange.

  • Drive the weekly and monthly engineering sprints to reach product goals.

  • Act as the first point of product support escalation for self service onboarding on Data Interchange.

  • Perform technical support, configuration, user training and validation for Data Interchange

  • Collaborate with Engineering and Product Management to shape, support, and execute product goals, by elevating the voice of the user as an input into decision-making.

  • Understand application data models, perform SQL queries and -perform- data analysis to discover and fix underlying causes of bugs

  • Track key application metrics, drives insights and build dashboards to measure results against goals * Identify risks within the business function, deliver clear documentation.

  • Lead/Support all business readiness activities including end user training, product testing and roll-outs

  • Triage and disposition production support tickets

  • Escalate any issues to PM/Engineering.

  • Handle all aspects of technical projects for the company.

  • Responsible for initiating programs, following their progress, and serving as support providers in case issues arise.

  • Coordinate efforts among workers and outside vendors.

  • Develop effective schedules and suggest action items to complete to successfully complete the project.

  • Track technical issues and implement solutions in a prompt manner.

  • Communicate project status and suggest changes to use company resources more efficiently. Propose solutions to technical constraints using their technical expertise and experience.

  • Provide expertise for escalated quality problems and anticipate bottlenecks in the development cycle.

  • Identify technical impacts on the organization as they relate to business requirements.

  • Define strategies, regularly participate in executive meetings to present their progress, and share project information with other professionals in their organization.

  • Drive new products and features through the development process.

  • Gather and create product requirements and specifications.

  • Make sure project meets deadlines and is completed within budget.

  • Review and test code to ensure it works properly.

Posted On: Monday, July 6, 2020
Compensation: $78 per hour on W2

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