Technical Writer III (SFDCJP00010548)

Infotech Sourcing - San Francisco, CA

Job Title:Technical Writer III

Location: San Francisco, CA

Duration: 7 Months (Approx.)

Leading Cloud-Based Company

Role Description:

  • Be part of a small team of writers supporting the content and UI text for various Salesforce mobile apps.

  • Specifically, this role supports the Salesforce for iOS and Android teams, the Offline team, the Mobile Services team, and the Mobile Publisher team. Both the Offline team and the Mobile Services team build features that are consumed by the Salesforce app and other apps in the mobile portfolio (like Events, Field Service Lightning, etc.).

  • In this role you get to write UI text for Mobile Publisher, help assess doc impact of features, keep our wiki resources up-to-date, and assist with release note wrangling.

  • You'll also get to write engaging content for our mobile-related Trailhead modules, which helps our customers adopt our mobile product offerings.

  • The main audience for your content is primarily admins and end users with a lot of focus on UI text (think in-app buttons, labels, user experiences adjusted for small screen sizes and working offline).

  • It's a good role for someone comfortable with balancing requests from different people and interested in continuing to evolve the mobile content strategy across all our apps.

Skills Required:

  • Skills in UI text writing and writing for a Salesforce admin audience

  • Ability to coordinate and wrangle requirements from different clouds

  • Experience with Perforce and Oxygen

  • Familiarity with the Salesforce Style Guide

Posted On: Friday, March 29, 2019

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