Job Title: Business Analyst (1590-1)
Type: W2 Contract
Duration: 12 months with possibility to extend
Location: US – CA- San Francisco
Client: Leading Clothing Corporation
*Must have US Work Authorization*
About Gap Inc.
Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make a product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrives on change, aren't afraid to take risks and love to make a difference, come grow with us.
About the Role
The Business Analyst will be able to create and modify procedures to solve complex issues. Seen as a subject matter expert within functional area. Participates in negotiation and collaboration. Utilizes creative thinking and innovative approaches involving multiple technologies. Supports initiatives that focus on meeting and growing business needs. Monitors service performance to SLAs and ensures organizational and leadership visibility of SLA performance and problem areas. Manages support exceptions/escalations and where appropriate, creates new or refines existing business processes. Possesses knowledge to plan and manage service deliveries for standard and customized IT solutions and processes to satisfy customer and business requirements.