Job Title: HR System Support
Duration: 5 + months W2 ( possible conversion)
Location: Indianapolis, IN
As a member of the Employee Success Operations team, this role is responsible for and has a focus on HR systems production support, data quality, reporting, audits and process improvement initiatives to support the broader global Employee Success objectives.
Complete complex data loads
Participate in testing and implementing system upgrades and rollout of new features.
Act as technical point of contact and subject matter expert that ensures data integrity, global standardization of of key processes and transactions, analyzing data flows and Workday business processes.
Liaise with Employee Success centers of expertise to improve and implement new programs and processes.
Gather requirements from stakeholders and subject matter experts.
Document business process definitions and requirements to engage and prioritize work on the HRIS Roadmap.
Manage and resolve Tier 2 case escalations within SLA, providing high quality and accurate solutions
Conduct data audits and related problem resolution
Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics
Identify and participate in continuous improvement initiatives
Participation in related projects such as Mergers and Acquisitions, System related projects, and other project roll outs
Partner with Employee Success teams to provide operationally efficient solutions utilizing technology.
Research and resolve issues across HR applications.
Qualifications and Experience:
Bachelors degree required.
2-3 years previous experience in human resources shared services environment or equivalent
Systematic thinker with high degree of proficiency in Workday
Minimum of 2 years of significant working experience with an HR system, preferably Workday.
Ability to think critically, analyze, and interpret employee/employment data and root cause analysis
Ability to manage multiple responsibilities in a fast-moving, high-volume environment while effectively managing time, prioritizing assignments and working within deadlines.
Must be well organized with keen attention to detail with demonstrated effective follow-up skills.
Maintain acceptable level of teamwork by incorporating a positive attitude, a sense of humor, being supportive in words and actions, embodying the culture of Salesforce, and communicating at all levels both within the existing team & anyone outside the direct reporting structure.
High degree of motivation and initiative to seek out additional responsibilities volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the team, the employee experience and the company.
Regular and predictable attendance is required
Microsoft Excel experience required.
Knowledge of ADP Payforce, and system integrations an asset.