Ink staffing

RN / Clinical Director & Patient Care Manager

Ink staffing - Roanoke, VA

RN / Clinical Director & Patient Care Manager




You will be responsible for implementing company policy and mission by maintaining appropriate staffing levels, meeting set standards and goals, and assuring the long term fiscal viability of the program(s). You are responsible for leading the local program(s): from staffing and hiring to budgets, leadership and marketing oversight.

As an Clinical Director / PCM, you will:

  • Oversee the general management of the hospice business & clinical operations.
  • Develop annual branch budget and monitor expenditures.
  • Analyze gross profit factors, market conditions, business volume/mix, competition and operational costs.
  • Ensure continued branch growth by expanding new and existing client base.
  • Partner with recruiter to attract and hire branch staff and clinicians.
  • Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.

Required Skills /Qualifications:

  • Registered Nurse, BSN preferred, licensed in the state
  • Minimum of eight years healthcare administration experience
  • Minimum of 3 years in hospice clinical operations management
  • Prior experience with budgetary responsibilities including budget development and monitoring
  • Broad knowledge of federal and state regulations/administration
  • Outstanding leadership, managerial skills
  • Excellent organizational, interpersonal and communication skills
  • Excellent problem-solving, decision-making and assertiveness skills
  • Hospice start-up experience a plus.

Responsibilities and Required Background:


  • Implement, coordinate, and supervise ALL ASPECTS of hospice operations and the delivery of patient/family services, consistent with policies and procedures and State and Federal regulations.
  • Responsible for the supervision, coordination, and delivery of direct patient/family care services and for the interdisciplinary team component of the program.
  • Responsible for supervision and evaluation of RN Case Managers, Socials Workers, Chaplains, Bereavement Coordinator, Volunteer Coordinator, Home Health Aides, and Ancillary Staff (PT, OT, ST, Dietitian).
  • A MINIMUM of three years experience as a professional nurse, INCLUDING one year of full time experience in providing direct patient care in a hospice, home health or oncology setting, AND ONE YEAR of supervisory experience in hospice or home health care preferred
  • Demonstrates ability to manage all aspects of terminal care with specific expertise in crisis intervention, pain and symptom control, clinical bedside nursing, and family counseling
  • Demonstrates skill in administrative performance, which includes expertise with communication, both written and oral, supervision of staff, documentation requirements and service coordination.
  • Demonstrates ability to execute a supportive, sensitive approach to staff and patient/family needs.

Posted On: Friday, March 13, 2020

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