Enterprise Service Desk Analyst -Sr
Input Staffing LLC
- Kansas City, MO
Input Staffing is searching for several Enterprise Service Desk Specialists for a direct hire opportunity in Kansas City MO!
You will conduct operations in support of the Enterprise Service Desk.
- Execute scripts and answer calls.
- Troubleshoot, resolve, and/or escalate technical issues.
- Open and close tickets.
- Correlate events and incidents for management of Information Technology (IT) Services.
- 3+ years experience and HS Diploma/GED
- >3 years experience and B.S. or A.A in relevant area of study
- Must have commensurate schooling/training in experience area
- IAT Level II (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP)
- Process-based Platform Certification (ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc)
Friday, February 5, 2021