Input Staffing Careers

Enterprise Service Desk Analyst -Sr

Input Staffing LLC - Kansas City, MO

Input Staffing is searching for several Enterprise Service Desk Specialists for a direct hire opportunity in Kansas City MO!

You will conduct operations in support of the Enterprise Service Desk.

RESPONSIBILITIES

  • Execute scripts and answer calls.
  • Troubleshoot, resolve, and/or escalate technical issues.
  • Open and close tickets.
  • Correlate events and incidents for management of Information Technology (IT) Services.

REQUIREMENTS

  • 3+ years experience and HS Diploma/GED

    Or

  • >3 years experience and B.S. or A.A in relevant area of study
    • Must have commensurate schooling/training in experience area

AND

  • IAT Level II (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP)

AND

  • MTA for Windows OS

AND

  • Process-based Platform Certification (ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc)

     



Posted On: Friday, February 5, 2021



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