Interfuse Staffing

Account Manager/Service Specialist

Interfuse Staffing - Hawley, PA

Key Responsibilities:

  • Act as a primary support resource for Account Partners, aiding in client management and project coordination.
  • Diligently track and manage account renewals, ensuring all processes are timely and seamlessly executed.
  • Issue necessary documentation such as binders, certificates, ID cards, and endorsements, supporting the comprehensive servicing of accounts.
  • Collaborate with the Accounting Department to facilitate transaction processes.
  • Oversee claims processes to guarantee they are addressed promptly and equitably.
  • Prepare and maintain detailed client files and ensure accurate data entry in our computer systems.
  • Negotiate with carriers to secure favorable renewal terms.
  • Assist in the preparation of client renewal materials and explore additional policy options to enhance client offerings.
  • Handle the preparation and processing of critical documents including proposals, quotes, and applications.
  • Support Account Partners in remarketing efforts to maximize client retention.
  • Maintain robust internal communications to provide effective administrative support.
  • Participate in professional development opportunities, including seminars and training programs.


  • High School Diploma or equivalent required; further education or certifications are a plus.
  • 3-5 years of relevant experience, preferably in a support or customer service role within the insurance sector.
  • Must obtain a Pennsylvania Insurance License within a designated timeframe post-hire.
  • Proficient with basic computer operations and software.
  • Excellent communication skills, both written and verbal.
  • Demonstrated reliability and a strong work ethic.
  • Capable of multitasking in a fast-paced environment.
  • Positive attitude, patience, and a keen desire to learn and grow within the industry.

What We Offer:

  • A supportive and inclusive workplace.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.

Posted On: Friday, June 28, 2024
Compensation: $50,000 - $70,000/ year

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