ummary:

Serves as a liaison between the Project Management Office and various department executives. Responsible for translating business needs to IT solutions, and vice versa, with current programs, projects and initiatives in mind.

Qualifications:

Education: Bachelor's Degree in business or related field.

Experience: Minimum of 5 years of combined experience in requirements development, operations analysis, business management consulting, or a related discipline. Advanced Excel capability, project planning experience, Visio experience, Information Security and/or banking controls experience, Banking systems (payments preferred). Or equivalent combination of education and experience.

Job Specific Functions:

• Analyze, assess and document business requirements in an unambiguous and clear manner to support the business.
• Work on technology business projects to meet specific requirements and define business needs.
• Define business architecture and functional design.
• Create specifications from which programs will be written, e.g. use cases, sequence diagrams, process flows.
• Manage projects, develop project plans, and monitor performance.
• Monitor deliverables and ensure timely completion of projects.
• Conduct meetings and presentations to share ideas and findings.
• Provide leadership, training, coaching, and guidance to junior staff.
• Mentor the team by providing expert advice, suggestions, clarifying doubts and solving technical/functional issues.
• Define product objectives and requirements. Define specifications and data models for product development and testing.
• Conduct functional walk-throughs with various stakeholders.
• Research and document Bank needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
• Analyze system impacts to other systems and procedures.
• Write test plans and test cases to ensure enhancements made to applications meet Bank needs and application integrity is maintained.
• Conduct a variety of tests such as system testing and user acceptance testing.
• Conduct tests using Bank data to be certain that Bank needs will be met.
• Guide the technical team on the functional requirements and debugging as needed.
• Participate in training personnel on enhancements, and new systems or procedures.

Knowledge/Skills/Abilities:

• Excellent verbal and written communications at both business and deep technical levels.
• Advanced knowledge of multiple end-to-end systems development life cycles and other modern approaches to software development and conversion methodologies.
• Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology.
• Strong understanding of and experience with process improvement and process mapping.
• Strong leadership skills, dependable, curious, matrix-oriented, a visionary, solution oriented, delivers exemplary customer service and quality focused.
• Excellent interpersonal skills.
• Self-directed and motivated.
• The ability to manage multiple tasks.
• Excellent problem-solving skills.
• Technical writing.
• Ability to read and comprehend instructions, correspondence, technical manuals and memos.
• Ability to respond to common inquiries or complaints from employees, vendors and management staff.
• Ability to effectively present information to individuals one-on-one or a small group setting.
• Ability to articulate technical concepts to end-users.
• Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, and empowerment.
• Project Management skills.

Posted On: Friday, March 25, 2022