Tier 2 Helpdesk Technician
We’re looking for a well-rounded Tier 2+ Helpdesk Technician who thrives in a customer-facing role and enjoys solving real-world IT challenges. This role offers the flexibility of working from home, with occasional travel to client sites around the DFW area.
What You’ll Do:
Troubleshoot and resolve escalated support tickets, including VPN, VoIP, and networking issues
Provide hands-on support...