Senior Voice Engineer Cape Town
- Cape Town, Cape Town
Role Title: Senior Voice Engineer
Division: Technical Support
Lead a team of Voice Engineers in planning, spec’ing and building of voice solutions for corporate customers.
Maintain all aspects of the businesses national voice network including the core, hosted platforms and billing engine.
Undertake voice fault investigations and implement resolutions in local and wide-area environments.
Liaise with upstream vendors.
Ensure proper configuration and deployment of ISP or customer voice equipment while adhering to the business’s standards and practices.
Liaise with the Project Management team, Network engineers and Service Desk Agents regularly.
- 1.Role Particulars:
- Thorough understanding of SIP, RTP, codecs, call routing, voice billing. Excellent understanding of QoS and differentiated services. Good understanding of MPLS, VRF and general networking
- VoIPNow, 3CX, Yeastar, Mitel PABX experience essential. Yealink, Snom handset experience essential. Hands-on experience in the configuration and maintenance of Session Border Controllers. Asterisk experience advantageous
- Basic Linux experience
- At least 5 years’ experience as a Senior Voice Engineer
- Must be well-spoken, have a good command of the English language and must be able to deal with customers in a professional manner
Saturday, February 8, 2020