Internal Sales – Kempton 20k
International Engineering Company
OVERVIEW OF THE ROLE
This role is responsible for the taking of orders and selling stock to customers telephonically as well as dealing with customers on a one-on-one basis. Take and process telephonic sales orders. Provide technical product information to customers. Process incoming orders Perform product demonstrations when required. The person will be working in a team of six internal sales consultants.
QUALITIES WE ARE LOOKING FOR
WHAT YOU’LL BE DOING
1: Maintain and build excellent customer relationships • Dealing with customers in a courteous and professional manner at all times. • Resolving customer complaints regarding sales and service. • Provide feedback to customers if required. Objective
2: Promoting sales and products to customers • Ensure product knowledge is kept up to date on all available products. • Provide technical product information to customers. • Manage the sales process from beginning to end. • Process incoming orders . • Printing and processing orders. • Back orders. • Assisting Sales Representatives