Healthcare Business Process Engineer
- Washington, DC
Business Process Engineer – REMOTE
JCDS is seeking a full-time Healthcare Business Process Engineer to join our team. The Healthcare Business Process Engineer uses analytical and quantitative methods to enhance and improve clinical IT processes, systems and effectiveness by analyzing systems designs, assessing risks to patient safety and identifying methods to promote interoperability. The BPE interacts with customer stakeholders to gather appropriate data, conduct analysis to identify and recommend business process improvement. The BPE supports quality improvement initiatives and Electronic Health Record (EHR) modernization efforts across a variety of clinical and non-clinical programs.
- 6 years of experience supporting business process engineering
- 2+ years of experience using BPMN 2.0
- Bachelor’s degree in Systems Engineering, Business, Statistics or related field
- Experience supporting large, complex healthcare organizations
- Ability to obtain and maintain a public trust clearance
- US Citizen
- Knowledge or credentials with LSS and/or ISO 9000/9001
- Employ quality management systems, tools, and techniques to help organizations transform, including Lean Six Sigma (LSS), ISO 9000/9001 and the Malcom Baldrige Quality Award criteria.
- Analyze existing and to-be technical systems, conduct Analysis of Alternatives and make recommendations on specific technical solutions.
- Perform baseline assessments and post implementation assessments that determine if the implementation solution is functioning as expected and providing its anticipated benefits.
- Document complex business, clinical and operational workflow processes and how they are supported by IT solutions.
- Document the benefits, pain points and workarounds introduced by IT solutions within the business, operational and clinical workflow processes.
- Develop implementation plans and support the process of implementing and sustaining improvements.
- Support Data Governance with Data Model Plans and Data Models.
- Support legacy systems mapping to new applications to existing metrics; data interfacing and integration to support metrics, new tool analysis, data tool migration; and process mapping for existing applications, metrics and business process flows.
- Perform tasks which require knowledge of Six Sigma philosophies and principles, including supporting systems and tools; an understanding of team dynamics and how to assign team member roles and responsibilities based on a thorough understanding of all aspects of the Define, Measure, Analyze, Improve, and Control (DMAIC) model in accordance with Six Sigma principles.
- Experience with feasibility studies for introducing new data tools, market research and Gartner evaluations.
- Understanding of data standards, interoperability, change management, patient outcomes/patient safety concepts.
- Clinical background to include the ability to develop as-is and to-be clinical and operational workflows using industry standard tools.
- Analytical skills with ability to define, collect, and analyze data, establish facts, draw valid conclusions, and make logical decisions.
- Adept at analyzing and prioritizing IT systems requirements for implementation.
- Outstanding written and verbal communications skills.
Tuesday, November 17, 2020