DEVOPS Lead – Senior Manager

NYC Global Investment Bank

J Harlan Group is currently conducting a search for a DEVOPS Lead – Senior Manager at a global investment bank to join a talented global technology team focused on high quality and consistent delivery to support the firm in meeting their business objectives.

An excellent opportunity for an DevOps Engineer to join the firm’s New York Office as a DEVOPS Lead – Senior Manager to work in a growing financial services support team and work closely with key business stakeholders to understand issues and provide solutions.

Your drive for improvement will add value as you provide bespoke problem solving and troubleshooting, manage incidents and implementing tactical solutions.

This fast growing and dynamic investment organization is experiencing exceptional growth and is looking for exceptional people to power its next phase of growth. The DevOps Lead will be a significant contributor in enabling their vision and helping the organization to grow and improve their investment business.

Responsibilities:

What You’ll Do

• Lead a team of DEVOPS specialists to provide technical support to end-users.
• Work closely with the business and global support team to comprehend technical and functional requirements, develop, QA, and implement business-driven requests, enhancements, and software upgrades.
• Provide support and maintenance of platforms owned by the team and prepare documentation on delivered solutions.
• Use your technical and business knowledge to help the team create and maintain acceptance criteria for user stories
• Help their Business Analysts by giving suggestions from a quality assurance perspective regarding user experience, possible performance issues, and future bugs.
• Look at improving their operating environment through the implementation of automation and monitoring, identifying, and reducing risk.

Key Responsibilities

• Provide “Hands-On” timely and effective support to end-users via phone, email, and in-person
• communication.
• Analyze, diagnose, and resolve complex technical issues related to software applications.
• Work closely with development and infrastructure teams to identify and resolve software
• application issues.
• Prioritize and manage multiple incidents simultaneously to ensure timely resolution.
• Develop and maintain support documentation and training materials for end-users.
• Participate in the testing and release of software applications to ensure they meet end-user
• requirements and are operationally ready.
• Gatekeep the production environment through managing and upholding change management
• policies
• Monitor and report on DEVOPS metrics and SLAs to ensure continuous improvement
• and alignment with business objectives.
• Provide technical leadership and mentorship to the DEVOPS team.

The ideal candidate would have a background including a proven problem-solving, software development / DevOps expertise in Java and an interest in financial markets.

• At least 5 years of experience in DEVOPS or a related field.
• Strong technical skills and experience with software applications, databases, and operating systems.
• Excellent problem-solving skills and the ability to think critically and analytically.
• Strong communication and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to manage and prioritize multiple incidents simultaneously in a fast-paced environment.
• Strong leadership skills with the ability to motivate and mentor a team of DEVOPS specialists.
• Experience working in an Agile development environment is a plus.

Required Education:

• Strong academic record and a BA/BS degree in Computer Science, Information Technology, Engineering, or related educational background

An individual who loves solving deep and complex technical and business problems and wants to have an outsized impact with the products they build and deliver. An individual with a passion for technology, high level of intellectual curiosity, a commitment to excellence and an unparalleled drive to deliver world-class software.

They seek candidates who are high-energy self-starters who want to join an investment banking firm on the leading edge of the global markets. The management team needs individuals of the highest professional caliber who are leaders, problem solvers, analytic, detail-oriented, and entrepreneurial. Everyone at the firm works in a highly collaborative and charged environment.

Successful candidates are:

• Analytic and relentless in pursuit of the right answer
• Strong communicators who excel at rapid synthesis
• Able to demonstrate sound business judgment
• Able to digest complexity while maintaining an understanding of the “big picture” of business needs
• Team players who are energized by a collaborative enterprise
  

About the Client:

The firm is a major Global Investment Bank with expertise in banking, they operate in over 50 countries and employ over 18,000 people worldwide. They’re one of the largest financial services providers in the world, and are also engaged in retail banking, credit cards, corporate banking, and wealth and investment management. They provide large corporate, government and institutional clients with a full spectrum of solutions to their strategic advisory, financing, and risk management needs.

The firm’s employees maintain the highest professional and ethical standards. The firm has earned a reputation for honesty, fair dealing, and transparency in a competitive industry. They believe that these standards are the foundation for superior investment performance and are critical to delivering performance to clients.

Salary range for this position: $108,000 - $192,500/Yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location. The successful candidate may also be eligible for an annual discretionary incentive compensation award. The firm offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees.

Posted On: Thursday, May 11, 2023