Help Desk Support Chicago

Jobco Staffing Inc - Chicago, IL

Help Desk Support Chicago IL - Downtown Loop

$19 an hour

Desktop support technician with good imaging and Hardware repair skills. 

You must have good customer service skills, hardware repair skills, mainly laptops Lenovo X1 Yoga Gen 4, and Windows 10 OS knowledgeable.

The initial work schedule will be 8 hour day, 3 days a week MON- WED-FRI, and eventually ramping up to 5 days a week in the near future.  

This position requires an A+ certificate or equivalent Break Fix work. Hardware certification a plus

Do you have the skill and knowledge to Diagnose and repair laptops at a hardware level? If so we are starting the right people immediately,

Responsibilities:
  • Identify, diagnose and document hardware failure or software problems on a variety of computer or computer-related equipment
  • Recommend components/configurations and assemble customized computer systems
  • Understand and utilize technical manuals and support resources
  • appropriate technical certifications (CompTIA A+ required of all techs, HP Laptop repair
  • Maintain the department by ensuring a clean work area, tracking inventory, stocking and replenishing product and participating in merchandising activities
  • An ability to diagnose technical and configuration issues in a Windows and Mac environment and to resolve and troubleshoot faults is essential, as is a good grasp of how computer and network connectivity hardware works.
EDUCATION & EXPERIENCE:
  • HP Laptop Repair Experience
  • High School diploma or equivalent and knowledge of Microsoft Office required
  • CompTIA A+ certification or the ability to be certified within 90 days of hire
  • One year computer service repair or technical customer service experience, preferably in a production-oriented service environment
  • Physical requirements: able to lift up to 50 lbs., stand for prolonged periods of time
  • Certification, other technical certifications and additional years of experience a plus

Please send resume and salary requirements

We will start the right candidates immediately.

Background and Drug testing will be implemented before hire.

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 



Posted On: Thursday, July 16, 2020
Compensation: 19



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