Windows 10 Migration Specialist

Jobco Staffing Inc - Chicago, IL

Windows Migration Computer Technician

Chicago (Loop)

Windows 7 to 10 Migration

project or longer 40 hours a week

$18 an hour - Immediate Start

Windows Migration Technician

 

Job Description

Image hardware (Desktop and Laptops) using SCCM

Test and clean PCs, laptops and other related hardware as needed

Maintain, analyze, and troubleshoot software and computer peripherals as needed during upgrade

Set up, configure and add all required hardware during the upgrade

Provide resolution of end user’s technical issues post migration

Provide technical support to end users via telephone or deskside after migration as needed

Assure that all tickets requiring to follow up work and/or calls are resolved to closure

Assist in researching and documenting improvements to processes upon discovery

Assist coworkers in a resolution of end users’ technical issues post migration

Able to perform in a fast-paced environment

 

KEY RESPONSIBILITIES

Setup and configuration of new and existing desktops and laptops to new Windows 10 64-bit operating system

Reimage existing hardware using SCCM

Complete the user’s data migration after the operating system upgrade

Testing post migration to verify successful upgrade

Handle inbound calls and e-mails for upgraded machines post migration

Maintain ownership of tickets and ensure customer satisfaction until the ticket can be closed

Be able to meet the Service Level Agreement standards for the department

Provide upgrade support for both in house developed and 3rd party applications

Other duties and projects as assigned



Posted On: Friday, September 27, 2019
Compensation: $18.00



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