Support Specialist II

Jobco Staffing Inc - Buffalo Grove, IL

Support Specialist

Buffalo Grove IL

$16.00 an hour

Contract to hire

Support Specialist is to assist the sales team with new item set-up and existing item maintenance within the various retailer systems while maintaining our own database.Support Specialists also assist with entering promotion information into the corresponding systems as well as product information for on-line selling.This will require basic system knowledge that will be provided during training.Additionally, Support Specialists assist the sales team with various reports and projects as needed.

TSG Support Specialists need to be able to do the following;

  • Learn the basics of the systems they will be working with.Training will be provided and candidates are expected to take notes and ask questions if they are not clear on a process or procedure.
  • Follow documented procedures step by step.
  • Accurately and completely enter information and document steps performed.
  • Communicate effectively and professionally with other team members, retailers, and suppliers.
  • Account for time worked and make productive use of work hours.
  • Work from home/remotely the majority of the time.
  • Be available to come into the office as needed for meetings and training.
  • Have a good understanding of Excel.
  • Effectively multitask between projects.

 



Posted On: Monday, August 5, 2019



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