Are you an energetic and motivated self-starter? Able to learn quickly, manage multiple tasks and projects simultaneously? Own deliverables end to end? Prioritize workload effectively, and thrive in a dynamic environment? Are you passionate about your work, detail oriented and have excellent problem-solving skills? Are you a committed professional with a keen sense of people, intellectual curiosity, strong work ethic and accountability?

That’s who we need to be a part of a unique data analytics SaaS software organization! Our client’s growth has been exponential over the past several years. Their products and services focus on collecting, analyzing and disseminating valuable consumer opinion garnered from social media and as well as traditional sources. They have a very timely and focused niche within the healthcare market. No doubt it’s a very exciting company to be associated with these days!! Exceptional team, experienced leadership, phenomenal company culture, strong funding and unique/deep industry knowledge to leverage their technology.

As the main Sales Operations Analyst, you will "own" all user administration, on-boarding and off-boarding of users, construction of custom reports, system monitoring, process evaluation, and all integration of other third party solutions with Salesforce. It's a big job, but definitely a lot of fun!

Responsibilities:

• Provide ongoing support to all SFDC users, triage requests and customization to the database
• Develop custom reports and dashboards for Senior leadership which include key performance indicators
• Monitor leads, opportunities and account data as appropriate to ensure data integrity and watch for account neglect
• Work closely with all Sales, Accounting, Customer Success and other departments regarding proper leveraging of SFDC capabilities for both internal and external purposes.
• Provide general user support, education and training for an ever expanding and changing sales team
• Support the creation of targeted marketing campaigns through Salesforce and Marketo
• Handle on-going customization and adjustments to SFDC product features
• Maintain and enhance workflows and functionality within the system environment and as SFDC integrates with other key operational systems.

Required skills and experience:

• Ability to influence business decisions through technical guidance of the SFDC system
• Detail oriented and the ability to see the need for process improvement and create alternative/better methods.
• A proven ability to define technical processes and drive improvements to existing processes.
• Strong troubleshooting skills and a tendency to be naturally inquisitive about solving problems.
• Possess in-depth knowledge of the standard capabilities of SFDC and successfully expanded on those capabilities with customized manipulation of system features.
• Salesforce.com Administrator certification.
• 3+ years in Salesforce Administrator roles.
• Experience using marketing automation software (Pardot , Marketo, HubSpot, etc.)
• Experience utilizing AppExchange products
• Excellent project management skills
• Advanced Microsoft Excel and Database skills
• Software/Technology industry experience is a plus
• Bachelor’s Degree or higher education

 

Posted On: Friday, May 25, 2018
Compensation: 80,000