VoIP Engineer (remote)

LaBine & Associates - Boston, MA

Job Description:

Install, maintain, monitor, and update VoIP and telecom systems, servers and gateways.

Maintains VoIP system documentation including user guides, procedures, configurations and standards.

Create, automate, provision, and deploy Linux-based operating systems/applications rapidly and at a very large scale

Ensure system stability, scalability, security, and performance

Create and maintain documentation surrounding our infrastructure

Think out of the box and solve complex scaling challenges

Provide engineering support to level 1 teams and answer emails from end users and system administrators with regards to the operation of Asterisk


Experience with Asterisk and/or other Voice over IP (VoIP) systems with a 400+ phone setup

Understanding of principles of voice and data communications

General telephony understanding and experience configuring various VoIP Phones

Knowledgeable in IP Telephony, unified communications, data networking, telecommunications, video technologies and Call Center

Bachelor's degree in IT/IS, Computer Science, Engineering or equivalent IT work experience

Experience with configuration management; Puppet preferred but Ansible/Chef/Salt/CFEngine acceptable

Experience with scripting and system automation (Bash, Python, Perl, Ruby, etc.)

Familiarity with DNS, Apache/NGINX, load balancers (HAProxy, F5, etc.)

Virtualization experience (KVM, Xen, VMware)

You excel under pressure in an energized environment

You write good documentation for other team members to learn from

Good diagnostic expertise including problem investigation, root-cause analysis, and resolution skills

You love learning new skills and are an excellent teammate

You have excellent time management skills and are willing to take on tasks outside of your normal responsibilities

Willing to work off-hours support as needed including on-call rotation

Candidate can be anywhere from Boston, MA/Rochester, NY/Norwalk, CT

Posted On: Monday, March 9, 2020

Position Contact
Prasad Reddy
Senior Recruiter
(650) 396-7356
Experienced Information Technology Recruiter with a demonstrated history of working in the staffing and recruiting industry. Skilled in Business Process, Technical Recruiting, Contact Centers, Screening, and Management.
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