Responsibilities:

• Service Planning & Implementation – Collaborate with participants and their support networks to develop, write, and implement individualized Service Plans and Plans of Protective Oversight.
• Ongoing Monitoring & Advocacy – Meet regularly with participants, monitor progress, review effectiveness of services, and advocate for their evolving needs and rights.
• Coordination of Care – Work with waiver and non-waiver providers to ensure smooth and uninterrupted delivery of services across various systems.
• Documentation & Compliance – Maintain accurate records, complete required documentation, and attend all mandatory trainings and meetings to ensure compliance with program guidelines.

• Strong Communication & Writing – Ability to clearly document, advocate, and collaborate with providers and participants.
• Empathy & Sensitivity – Compassionate demeanor when working with individuals with cognitive or physical challenges.
• Organization & Attention to Detail – Able to manage multiple cases while maintaining complete and timely documentation.
• Self-Motivation & Positive Attitude – Takes initiative, follows through, and maintains a constructive, client-focused approach.

Requirements:

• Bachelor’s degree (BA) required; Master’s degree (MA) preferred.
• Relevant experience in human services, social work, or disability support strongly preferred.
• Familiarity with Medicaid waiver programs or case management a plus.
• Must be willing to attend ongoing trainings and participate in professional development activities.