Responsibilities:

• Streamline Daily Operations – Oversee and improve workflows across teams, ensuring service delivery, internal coordination, and client communication run efficiently.
• Project Oversight & Tracking – Track timelines, deliverables, and dependencies across client and internal projects to ensure nothing falls through the cracks.
• Team Support & Coordination – Serve as the go-to person between departments, ensuring alignment, accountability, and clear communication.
• Process Building & Optimization – Identify bottlenecks and create scalable processes to support the company’s continued growth.

Skills:

• Organizational & Execution Skills – Strong ability to manage multiple moving parts and drive tasks to completion.
• Clear Communication – Able to keep leadership informed and team members coordinated without micromanaging.
• Problem-Solving Mindset – Comfortable jumping in, figuring things out, and taking initiative where needed.
• Tech Fluency – Experience working in or with IT, software, or SaaS environments is a major plus.

Requirements:

• Proven experience in operations, project management, or business management roles (ideally in a tech, IT, or service-based environment).
• Strong attention to detail, accountability, and follow-through.