Tier 2 Service Desk Technician

Manifest Solutions - New Albany, OH

Manifest Solutions is currently seeking a Tier 2 Service Desk Technician for a position in New Albany, OH.

  • 1 -3 years of hands on experience
  • Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.
  • Troubleshoot hardware/software incidents reported in to the Service Desk
  • Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications.
  • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned.
  • Willing to grow into more responsibilities in the role as experience is gained

Posted On: Tuesday, December 19, 2023

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