Business Analyst

Manifest Solutions - Columbus, OH

Manifest Solutions is currently seeking a Business Analyst for a position in Columbus, OH.

  • Create, document and review software requirements and interface specifications to support the base COFE® solution functionality as well as new software enhancement requests
  • Prioritize multiple tasks and multiple projects simultaneously to effectively meet client delivery requirements
  • Partner with development teams and scrum master to ensure development is appropriately prioritized and completed on time
  • Schedule and conduct three amigos meetings to ensure deliverables match business requirements
  • Provide “hands on” assistance with onsite testing and validation of the software
  • Provide onsite implementation of software deliverable with the assistance of the team of resources assigned (Implementation Manager, Solution Delivery, Technical leads, developers, and quality assurance analysts)
  • Partner with development, solution delivery and dev ops to develop statements of work for software enhancements
  • Prepare and modify user’s guides and onsite training material
  • Conduct operational Software training of supervisors and operators
  • Monitor and validate on-site functionality for active projects
  • Act as liaison between internal departments, clients, and vendors on projects
  • Disseminate project reporting to stakeholders (Customer/Management/Sales)
  • Document troubleshooting and problem resolution steps
  • Exhibit stellar written and verbal skills; excellent phone manner
  • Around 30% travel to support customer implementations

Posted On: Wednesday, August 25, 2021

Apply to this job