Infrastructure Engineer

Manifest Solutions - Columbus, OH

Manifest Solutions is currently seeking an Infrastructure Engineer for a position in Columbus, OH.

  • Administration, maintenance, and support of enterprise email and collaboration technologies (Microsoft 365, Microsoft Exchange 2016 hybrid architecture, and Microsoft Teams)
  • Utilize PowerShell to perform administration, maintenance and support of enterprise email and collaboration tools
  • Administration of Veritas Enterprise Vault archive solutions, Exchange Journaling and Microsoft 365 Compliance
  • Perform tasks below under the direction of project managers and peer infrastructure engineers
  • Administration, maintenance, and support of Proofpoint SMTP relays and filters
  • Use of ServiceNow asset and ticketing system to document and track all work
  • Participate in on-call rotation
  • Assist with the plan, creation, testing and maintenance of OS patches, platform patches, and upgrades
  • Assist with the creation of documentation for various IT Messaging processes and support documentation for clients, Service Desk and 2nd level support
  • Assist with outages and infrastructure changes in local and remote environments
  • Perform troubleshooting and performance tuning of server software/hardware in response to failures and warnings
  • Backup and recovery of enterprise messaging systems
  • 3rd tier incident support for messaging technologies
  • Platform high availability/disaster recovery design for messaging platforms
  • Experience above Beginner with Mobile Device Management platforms (MobileIron, AirWatch/Workspace ONE, Microsoft 365 Intune)
  • Intermediate engineering experience managing 10,000+ devices in AirWatch/Workspace ONE and Intune a plus
  • Apple iOS app deployment using Enterprise methods and App Store experience a plus. Experience with Apple hardware and troubleshooting (iPhone, iPad, iMac, MacBook, Mac mini) a plus
  • Knowledge in systems administration of Microsoft Enterprise Search a plus


  • 5+ Years experience with administration of Microsoft Exchange on-premise
  • 2+ Years experience with administration of Microsoft 365 (including Microsoft Teams, Exchange Online (hybrid), and email compliance platforms
  • 5+ Years experience with Microsoft Windows Server OS and knowledge of patch management/updates (Windows Server 2008, 2012, 2016 and/or 2019)
  • Advanced skill level in Microsoft PowerShell and intraplatform automations
  • Intermediate to Advanced knowledge of integration of ServiceNow requests with Microsoft 365 & Exchange for resource provisioning. Includes, update/change accounts, mailboxes, contacts, and groups
  • Intermediate knowledge in network design and security (firewalls, IPS, etc.)
  • Intermediate knowledge in mail routing and email authentication (DKIM, DMARC)
  • Beginner to Intermediate Microsoft .Net development proficiency is a plus
  • Intermediate proficiency with Microsoft Active Directory
  • Beginner to intermediate proficiency with VMWare
  • Intermediate to expert level proficiency with Windows 10, Microsoft Outlook
  • Knowledge of industry best practices for Email Privacy and regulatory compliance
  • Fast learner with excellent problem-solving skills
  • Able to work alone or collaboratively within the team to complete tasks in a timely manner
  • Excellent customer relationship & communication skills
  • Intermediate to expert knowledge in Microsoft Office 365 and hybrid cloud architectures

Education: Bachelors (preferred)


  • Microsoft Exchange: 5+ years (Required)
  • Microsoft o365 and Teams: 3+ years (Required)

Posted On: Wednesday, September 8, 2021

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