Landscape Design/Sales Career Opportunity!
*Apply and we will contact you ASAP to share more about the company and the role.
The Landscape Design Sales position is responsible for bringing a consistent flow of profitable design/build business to the company. Position designs and develops landscape designs based upon customer desires. Monitors installation and customer’s perception and attitudes towards the services provided. Identifies and communicates to production any specific customer preferences or requests for service and immediately works to provide solutions to any customer complaints.
Key Duties:
Design and sell residential/commercial landscape projects and lighting systems and sell to builders, developers, homeowners, and small business owners that meet or exceed sales goals
Conduct interviews with customers to gather customer requirements and project preferences
Conduct site inspections and assessments to determine soil type, slope, drainage, exposure, and existing structures, features, roads, and utilities that will affect project
Prepares and presents proposals in complete and professional manner, according to company standards
Ensures all estimates are prepared and approved as needed prior to presenting to customer
Sell work within approved margin guidelines to achieve targeted job costs and profit margins
Responds to all inquiries and requests for bid in a timely manner
Maintains records and tracking of all proposals in progress and timely follow-ups to maximize sales opportunities. Aggressively pursues all proposals in progress
Maintains a company-owned database of current customers, prospective customers and past customers to support the marketing and sales effort
Monitor installation and work closely with production staff regarding scheduling, quality and customer service
Maintain keen awareness and provide candid feedback on customer relationship and the customer’s perceptions of the product and service being provided, to maximize customer retention
Communicate to appropriate parties any problem areas and work to find immediate resolution
Anticipate customer needs with positive solutions in a timely manner, assists in the sales of change orders and extra contracted work
Produce billing documentation, conducting customer walk-through, and collecting payments if necessary
Prospect for new business, developing relationships with builders, developers, property managers and other. Plans and maintains adequate cold and warm calls/leads to cover market
Represents company at various events, organizations and associations for the purpose of building relationships that lead to new business. Acts in capacity of company representative and develops community ties to enhance public image and brand of the company. Maintains positive relations with other companies in the industry and related industries
Participates in various industry associations to increase knowledge of marketplace, sales opportunities, the competition, selling techniques and best practices. Stay abreast of design trends and continue to increase technical knowledge within industry
Provide feedback to appropriate parties regarding, pricing, competition and other market observations. Exploits changing market opportunities and responds to competitor strategies
Provides feedback to the Marketing Department and offers recommendations regarding marketing strategies, materials and opportunities
Is aware of billing and collection status on all projects/customer. Advises on credits or collections and works with production, customer to get any collection issues resolved for work sold
Proficient in or able to learn our CRM, scheduling and estimating software
Duties, responsibilities and activities subject to change at any time with or without notice to accommodate seasonal and peak business demands
Meet or exceed sales objectives and targeted goals
To respond in a timely manner to all inquiries and proposal requests
To prepare and present approved proposals in a complete and professional manner
Effective communication with production departments and project managers contract specifications, customer preferences to ensure customer satisfaction with services delivered
To bring a consistent flow of profitable new business to the Company, in accordance with sales and marketing plans
To maintain complete customer and market awareness. Know where opportunity exists for improved customer service to current and prospective customer and opportunities for additional market penetration
To assist with overall sales and marketing initiatives for Company
To maintain preferred vendor status with desired customers
To develop repeat and/or referral business from customers
To manage personal effectiveness (competency, trust, communication, etc) to maximize sales opportunities and development of customer relationships.
Education:
Bachelor’s Degree in Landscape Design or Landscape Architecture