Landscape Account Manager - Buffalo, NY

McFarlin Stanford - Lockport, NY

Landscape Account Manager – Lockport, NY 

Our client is seeking an experienced landscape professional with excellent communication and customer service skills to manage a portfolio of residential and commercial landscape maintenance accounts in the Lockport area. The ideal candidate would be passionate about horticulture and a caring mentor. They would be an articulate communicator capable of organizing, training, delegating, and problem-solving, while also pitching in to help with daily maintenance tasks. They would be responsible for managing 2-3 maintenance crews as well as handling client relationships with homeowners and property managers. The selected candidate will be instrumental in fostering a culture of positivity, developing employee skills and knowledge, and maintaining our excellent reputation for high quality landscapes. Both men and women are encouraged to apply.


The selected candidate would be trusted to handle multiple business aspects including:

  • Administration—meet and communicate with clients proactively, handle client issues and requests, ensure that trucks and paperwork are neat and organized.
  • Production—open and close the work day with the crews, provide guidance and assistance to the crews, manage quality on the job site, scheduling, timesheets, hourly billing reporting.
  • Horticulture—Manage plant health care and IPM on properties, assist with hands-on landscape maintenance tasks as needed, diagnose and coordinate repair of irrigation system problems.
  • Human Resources—Assist with weekly safety training, and conduct 45-day, 90-day and yearly performance reviews for all assigned crew members.
  • Mechanical—Coordinate equipment and truck repairs with onsite mechanics.

Necessary skills and qualifications:

  • A.A.S. or B.S. in horticulture or related field (preferred)
  • 2 years of industry experience in an account manager or similar role
  • Knowledge of landscape best management practices
  • Experience in BOSS LM or other CRM/scheduling software
  • Ability to pass a background check
  • Strong problem-solving and decision-making ability
  • Ability to manage multiple tasks and crews simultaneously

About our company:

Our client is dedicated to being the best landscape company possible. Period. They specialize in the highest-quality residential and commercial landscaping and grounds management services, and seek to foster lasting relationships with clients AND their employees. They want their company to be a safe, highly professional, yet fun place to work, where every employee has the opportunity to further their training, and follow a clear career path to achieve their goals. About half of all the managers at the firm started out as entry-level crew members, and many have been working there 15 years or more. You could have a life-long career with them too!

We offer:

  • Competitive salary and other benefits.

Posted On: Monday, August 31, 2020

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