Software Customer Relations Coordinator

MJ Morgan Group - Columbia, MD

Join a fast-growing technology team with lots of room for advancement!  We are looking for a Customer Relations Coordinator responsible for onboarding new customers and providing superior customer support. 


  • Associate/Bachelor’s degree
  • 1-2 years of experience using, supporting, or troubleshooting web-based applications
  • 1-2 years of experience serving in an external client-facing role
  • 1-2 years of software implementation experience
  • Excellent written and verbal communication skills
  • Demonstrates patience and empathy and has the ability to stay calm when dealing with customers under stress
  • Strong technical, analytical and troubleshooting skills
  • Strong organizational skills
  • Outstanding attention to detail and accurateness
  • Ambition, drive, and ability to learn quickly and adapt to change
  • Thoughtful, creative, and proactive problem-solving skills
  • Ability to prioritize tasks/workload and thrive in a high volume, deadline sensitive environment
  • A team player willing to help others


MS Excel
iOS Apple Products

Contact us soon to learn more about the opportunity and amazing culture available with this booming company. 


Posted On: Thursday, January 3, 2019

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