Software Customer Relations Coordinator

MJ Morgan Group - Columbia, MD

Join a fast-growing technology team with lots of room for advancement!  We are looking for a Customer Relations Coordinator responsible for onboarding new customers and providing superior customer support. 

KNOWLEDGE & SKILL REQUIREMENTS 

  • Associate/Bachelor’s degree
  • 1-2 years of experience using, supporting, or troubleshooting web-based applications
  • 1-2 years of experience serving in an external client-facing role
  • 1-2 years of software implementation experience
  • Excellent written and verbal communication skills
  • Demonstrates patience and empathy and has the ability to stay calm when dealing with customers under stress
  • Strong technical, analytical and troubleshooting skills
  • Strong organizational skills
  • Outstanding attention to detail and accurateness
  • Ambition, drive, and ability to learn quickly and adapt to change
  • Thoughtful, creative, and proactive problem-solving skills
  • Ability to prioritize tasks/workload and thrive in a high volume, deadline sensitive environment
  • A team player willing to help others

PREFERRED EXPERIENCE

MS Excel
Salesforce
Basecamp
iOS Apple Products

Contact us soon to learn more about the opportunity and amazing culture available with this booming company. 

 



Posted On: Thursday, January 3, 2019



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