Fraud Prevention Specialist

MJ Morgan Group - Baltimore, MD

Currently seeking a Fraud Prevention Specialist in Baltimore, MD. This position will identify, review, investigate, and resolve fraud activity and risks. As well, the ideal candidate will review transactional activities, respond to internal/external inquiries, and perform preliminary investigations.

Fraud Prevention Specialist Responsibilities:

  • Monitor client account transactions to identify fraudulent activity; take immediate corrective/protective action and/or escalate alerts/cases to management.
  • Detect fraud trends and recommend preventive measures to management
  • Conduct identity validation investigations and respond, research and follow-up to resolve inquiries in a timely manner
  • Support projects related to fraud detection, prevention or root cause analysis
  • Review data to substantiate/disqualify a chargeback
  • Develop, recommend and document adjustments to workflow to streamline processes

Fraud Prevention Specialist Qualifications:

  • PC proficiency, including MS Outlook, Word, and Excel; experience with Microsoft Dynamics NAV/Safetech Fraud Management tools or similar.
  • 1-2 years’ experience in customer service operations in taking and processing orders.
  • Associates Degree or 2 years’ of college with a focus on business or a related subject.

Posted On: Wednesday, October 9, 2019

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