A key Optimus client needs an experienced ServiceNow professional to enhance user experience and help end-users utilize low-code solutions to create needed workflows and solutions. This is a hybrid role: part developer / part UX process flow mentor/trailblazer!

Great company with an amazing culture and a beautiful campus.

This role is on-site 4 days a week in Houston, Tx.

Other than the 1 flex day, working remotely is not an option for this role.

Qualified candidates please send your resume to Jennifer.Hibbetts@optimus-us.com.

Per our client's specifications, candidates are required to be US Citizens, Green Card holders, or independently authorized to work in the US . We are unable to provide H1 visa sponsorship at this time. No C2C will be considered for this opportunity.

Requirements:

• Bachelor's Degree required
• 3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows.
• 5+ years of experience developing ServiceNow solutions aligning with business and customer objectives.
• 8+ years of experience delivering IT solutions to business initiatives.
• Platform Management: Expertise leveraging ITIL/ITSM and IAM standards for service catalog, knowledge base and access management.
• Employee Experience: Experience delivering full ITSM Pro capabilities that maximize employee efficiency and engagement.
• UX Design: Demonstrated delivery of unified user-friendly experiences across multiple touchpoints.
• Workflow Engineering: Experience leveraging a combination of white-glove and low-code process engineering that drives business outcomes.
• Automation and Integrations: Proficient in leveraging automations and integrations, including Integration Hub and Automated Test Framework (ATF).
• Experience delivering solutions utilizing Agile methodologies.
• Certified System Administrator Required
• IT Service Management Preferred
• Certified Application Developer Preferred